Retirement Property Problems

Common problems faced by retirement apartment owners

Many issues only become apparent after purchase. Some of the most common retirement property problems we hear about include:

Rising service charges

  • Annual service charge increases above inflation
  • Poor transparency around retirement apartment costs
  • Limited consultation with owners
  • Difficulty challenging service charge demands

Event fees and deferred charges

  • Large event fees payable on sale or exit
  • Deferred management fees not fully explained at purchase
  • Reduced resale value of retirement apartments

Difficulty selling or exiting retirement properties

  • Restricted resale processes
  • Approval clauses and nomination requirements
  • Low demand in the retirement apartment resale market

Lack of owner control

  • Managing agents appointed without owner choice
  • Limited influence over management decisions
  • Poor communication or responsiveness

Pressure and uncertainty

  • Owners feeling rushed or intimidated
  • Fear of making the wrong financial decision
  • Confusion about rights under retirement property contracts

Understanding whether these issues are contractual, customary or potentially challengeable is key.