Retirement Property Problems
Common problems faced by retirement apartment owners
Many issues only become apparent after purchase. Some of the most common retirement property problems we hear about include:
Rising service charges
- Annual service charge increases above inflation
- Poor transparency around retirement apartment costs
- Limited consultation with owners
- Difficulty challenging service charge demands

Event fees and deferred charges
- Large event fees payable on sale or exit
- Deferred management fees not fully explained at purchase
- Reduced resale value of retirement apartments
Difficulty selling or exiting retirement properties
- Restricted resale processes
- Approval clauses and nomination requirements
- Low demand in the retirement apartment resale market

Lack of owner control
- Managing agents appointed without owner choice
- Limited influence over management decisions
- Poor communication or responsiveness
Pressure and uncertainty
- Owners feeling rushed or intimidated
- Fear of making the wrong financial decision
- Confusion about rights under retirement property contracts

Understanding whether these issues are contractual, customary or potentially challengeable is key.
