BLOG
Can leading claims firm ECC help people claim back money lost on retirement community properties?
Fresh hope for families who lost hundreds of thousands of pounds buying retirement community properties Industry controversy Recent national media articles have alleged serious consumer failings by UK retirement community developers. Highlighted cases include people...
Retirement property service charges: what 2027 reforms mean for owners
The government’s July 2026 leasehold reform update points to clearer service charge demands and annual reports from 2027, with specific questions for retirement housing, fixed charges and event fees.
Retirement property charges: service charges when a flat will not sell
Retirement property charges can continue when a flat is empty, inherited or slow to sell, putting pressure on families before a resale is complete.
Retirement home exit fees: how families can deal with charges on an unsold flat
MPs have raised concerns about retirement home exit fees and service charges on unsold properties. Here is what families, executors and leaseholders can compare before paying disputed charges or accepting resale terms.
European Consumer Claims (ECC) celebrates 10 years of success
No stopping ECC as international clams firm soars past major business milestone The beginning. Timeshare European Consumer Claims (ECC) incorporated in June of 2016, in response to decades of timeshare consumer abuse. Since the 1980s timeshare has had a shocking...
What does the Leasehold Reform Act mean for McCarthy Stone and Churchill customers?
The Leasehold Reform Act is being hailed as the biggest British property shakeup in the last 100 years. And it is hitting some retirement community property developers harder than others The problems with leasehold Since the 1920s a form of property...
Retirement home nightmare: Who can a full time worker trust with their elderly relatives’ wellbeing?
Dutiful son issues stark warning about the 'realities' of trusting retirement community giant McCarthy Stone (formerly McCarthy & Stone) with an elderly relative's physical and financial wellbeing Clive and Lilian In 2019 Clive Drysdale 63, a chartered...
Urgent calls to regulate the UK retirement community industry
Retirement community property scandals have been hitting the headlines recently. What is being done to protect consumers? The problem We are all getting older. One minute we are 20, invincible and fierce. The next we are unable to pick something up off the floor...
Retirement community consumer abuse epidemic wiping out life savings across Britain
Hard hitting BBC investigation exposes critical levels of empty 'unsellable' UK retirement flats Solutions for the semi-dependent elderly Our rapidly ageing UK population requires that we re-evaluate traditional approaches to caring for our elderly, and by...
Leading claims firm targets justice for Brits who lost life savings buying retirement community properties
After a decade of bringing financial redress to people mis-sold by holiday ownership companies, leading consumer claims company ECC targets retirement community injustice. European Consumer Claims (ECC) European Consumer Claims launched in 2016 to challenge...